Productivity, the workplace and Covid-19

The key to driving productivity in the knowledge economy is understanding what makes people happy and ambitious to perform at their best.

We believe that a high quality work environment is vital in achieving this.

With widespread Covid-enforced homeworking, we have a unique opportunity to investigate how different working environments impact our performance and what changes may help drive improvements in productivity.

Maslow’s ‘hierarchy of needs’ posits that we have a range of ‘needs’ that influence our wellbeing and behaviour, but that we only focus on ‘higher order’ requirements once our more fundamental needs have been met. We have adapted Maslow’s hierarchy to examine how an organisation’s workspace, management and knowledge environment combine to meet our ‘workplace needs’.

We conclude that organisations need to think about workplace evolution as a journey rather than a destination as they strive to provide the optimum working environment for their people.

Click tiers for description

Click tiers for description


The management and organisation of individuals and teams in a way that maximises their individual and collective efficiency and effectiveness.


The design and fitout of the physical workplace that best supports the interactions, work processes and human needs of individuals and teams.


The data, information, knowledge and technology needed by teams and individuals to undertake their work.

Productivity, the workplace and Covid-19



Full report


This report has been prepared by Avison Young for general information purposes only. Whilst Avison Young endeavours to ensure that the information in this report is correct it does not warrant completeness or accuracy. You should not rely on it without seeking professional advice. Avison Young assumes no responsibility for errors or omissions in this publication or other documents which are referenced by or linked to this report. To the maximum extent permitted by law and without limitation Avison Young excludes all representations, warranties and conditions relating to this report and the use of this report. All intellectual property rights are reserved and prior written permission is required from Avison Young to reproduce material contained in this report.