Make smart working stick

Are you reaping the benefits of lower overheads and better performance through smart working?


  • Has pandemic homeworking shown the way to a better work-life balance – and productivity and performance gains?
  • What is the value of these prizes?
  • What do you need to do to win these – and what is the return on investment?


Smart working enables not just reduction of property-related costs, but more importantly, but also improve top line revenue through improved motivation, productivity gains and performance improvement.

We all know that we work at our best when we have the right environment, tools, connectivity, collaboration, reward, recognition and management in place. Not only do we work better, we also feel better and healthier.

Furthermore, being empowered with choice over how and where we work signals that we are trusted by our organisations and encouraged to be true stakeholders in its future.

Realising the benefits of smart working requires securing productivity improvements alongside space cost savings informed by well-researched space metrics. This has to be underpinned by detailed and extensive engagement with staff and senior management teams so that workspaces are fully aligned with business strategy to drive performance.

These are complex issues that require all aspects of performance management – the physical environment, the technology tools and the management and HR practices - to be worked together side by side. Our workplace team covers the range of disciplines necessary to help you understand the value of your potential prizes, the effort and costs needed to win them and the return on your investment. We can also help you to make the changes and continue to support you to maximise your return.

Have a question?

Key contact

Chris Dumas Principal Workplace, Arts & Culture