How can a company optimize the overall workplace experience for a variety of generations, personality types and working styles- whether it be virtual or physical? How do we navigate the tug of war between employee and employer with regard to in-person work, the hybrid model, remote work, or any other variation that may evolve? The workplace is an ecosystem, and how a company addresses these pivotal questions - even down to what department is responsible for flex policies and workplace decisions around workplace models - can greatly impact workplace symbiosis. A successful workplace strategy provides a competitive edge in the war for talent, as well as advantages across overall efficiency, productivity, and continuity of business operations. We break down our X Factor methodology - including workplace assessment tools - and how to leverage these to gauge whether your office ecosystem should be a traditional headquarters, a central hub, a hub and spoke, a fully distributed or remote workplace, or a blend of these models. This human-centric approach to the workplace is a game changer, and can make all of the difference to both the bottom line and the employee experience. As the name implies, X Factor considers the sometimes elusive but always critical elements for an optimal workplace ecosystem.