a German perspective
“The employees have accepted the change to their working day very well and the accompanying opportunity to optimise their personal work-life balance."
Carolin Schreinert
Executive Assistant - HR & Management
Avison Young Germany

Time is precious

Employees have quickly become accustomed to working from home and benefit from the flexible organisation of work. By eliminating or reducing the commute, employees avoid a major stress factor. In studies on commuter stress, a journey time of more than 30 minutes per one-way trip has already described as an everyday stress factor1. The lower stress level has a positive effect on productivity. Furthermore, many employees can work more focused at home - depending on their individual situation. The additional time they have regained by not having to commute enables them to fulfil other obligations outside of work more easily and without complications, e.g. in the form of sport or a healthier lifestyle in general. As a result, most employees tend to be more satisfied and relaxed despite the challenging situation in society as a whole.

Interaction at work

The downside of working from home is the lack of social contact and reduced sense of belonging. Employees miss the face-to-face interaction and familiarity with their teams and colleagues, be it during lunch breaks or a 10-minute exchange at the coffee machine, as well as the possibility of direct customer contact. From a HR perspective, feelings of loneliness and disconnection are a cause for concern. Companies have a responsibility to address this with empathy. Companies also face the challenge of ensuring that their employees feel included despite their absence from the workplace and that the sense of 'we' is maintained or even strengthened.

Staying connected

Through Covid-19, many companies were confronted at short notice with the need to provide their employees with a flexible workplace. Many corporates, such as ourselves, were already well equipped technically, but the change of having all colleagues working from home from one day to the next was a new experience for everyone. There are new and different forms of interaction - the way one collaborates and shares information continues to change. More online meetings and video conferences are scheduled and the working day is primarily virtual, even if under strict conditions colleagues can already return to the office. Due to high absenteeism, planning events, shared meals or an after-work get-together becomes difficult. Investing in new technologies, having a strong internal communication platform and the ability to stay connected are crucial. In general, there will be no return to the pre-Covid situation, no more "one size fits all" - instead, there will be a differentiation of working models, towards more flexibility, both spatially and time-wise. In the future, it will be about a certain voluntariness in terms of presence in the office, or a working week in which you can flexibly arrange your working time model. That's why, for example, more and more models like desk sharing are being introduced, office space is being reduced or parking spaces are being eliminated.

Optimising the technical environment and giving more freedom, trust and flexibility to employees will facilitate them to do their job more effectively and efficiently. The changing workplace shifts its focus to the attractivity of companies and how they facilitate their empoyees to be as productive as possible.

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Footnote

1 https://www.tandfonline.com/doi/epub/10.1080/01441647.2019.1649317?needAccess=true

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